SITUATION: "My remote doesn’t work anymore. I replaced the battery and still no luck. Is it possible to replace them?
ANSWER: With most automotive remotes yes, it can be replaced. You just need to provide us with the FCC ID off the back of the remote with the number of buttons on the remote, or, what brand and model of the system you have installed in your vehicle, and we can assist you with what exact replacement remote you need. For phone assistance, you can call our "Tech-Direct" support line at 1-586-315-4005 M-F: 9am-7pm, Sat: 9am-5pm, and Sun: 9am-3pm, Eastern Time.