MotorCityRemotes.com will repair or replace the remote if it's ever found to fail from manufacturer quality under normal everyday use for a period of one year from date-of-delivery. Cosmetic wear, cases, and batteries are not covered, functional failures only.
Return Policy: Arrangements for any purchase from MotorCityRemotes.com to be returned for a refund, exchange, or store credit can be made within 14 Days from date-of-delivery. Using your ORDER ID, contact customer service at 1-586-315-4005 for return merchandise authorization (RMA#).
Replacement Remotes Include EZ QwikSync™ Do-It-Yourself Remote Programming Instructions w/Technical Support Assistance available to you by Email, LIVE CHAT, or Phone 7 Days a Week.
MotorCityRemotes.com Ships Exclusively using USPS:
3-5 Day USPS Standard or 2-3 Day USPS Priority within the USA and its Territories (Puerto Rico, US Virgin Islands, Guam, American Samoa, Northern Mariana Islands). Choices are provided during checkout.
Shipping to Canada is provided via USPS Flat Rate International with on avg. transit/delivery times ranging from 10-14 days.
MotorCityRemotes.com cannot guarantee, nor is responsible for, the United States Postal Services In-Transit or Delivery times.
DIY Vehicle Specific Remote Car Starters & Replacement Remotes
GENERAL INQUIRY EMAIL. CLICK ON THE ICON ABOVE
Sales/Assistance/Product Questions: Toll-Free: 1-866-244-8004
Tech-Direct Help Line: 1-586-315-4005 PHONE LINES OPEN 7 DAYS Mon-Fri: 8am-7pm, Sat: 9am-5pm & Sun: 9am-3pm ET
CLOSED: Holidays & Holiday Weekends
MotorCityRemotes.com Website, Sales & Support Office
50935 Washington St. Ste. 2
New Baltimore, MI. 48047
NO WAREHOUSE PICKUPS AVAILABLE
ALL ORDERS ARE SHIPPED OUT OF OUR MICHIGAN FACILITY
SHIPPING WITHIN THE USA & CANADA ONLY