Shipping Options (When FREE Shipping is not offered): $3.49 USPS Standard 3-5 Day w/Tracking or $7.49 USPS 2-3 Day Priority Mail w/Tracking. Choice provided during checkout. Flat Rate to Canada $21.95 USPS International 5-10 Days (Includes Tracking & Shipping Insurance).
3 Year VIP Warranty: In the rare event that you have a problem with your system within 3 years from date-of-delivery, just contact our technical support department and after they determine the problem, they will email you a return shipping label for the defective part and ship you the repaired or replacement part within 2 business days of receiving the defective part at no cost to you! Remotes carry a 1 year warranty only. And if you happen to be out of warranty, you still have lifetime tech support and will receive a VIP 10% discount on any out of warranty replacement parts you want. Warranty coverage extends only to full systems installed successfully and that failed under normal every day wear & tear due to factory defect or QC issues.
30 Day Limited Return Policy: Any purchase from MotorCityRemotes.com can be returned for a refund, exchange or store credit within 30 days from date of delivery providing the component(s) is in the exact same condition as received including original packaging (sorry, no reimbursements on shipping rates). Other than QC/Warranty issues, MotorCityRemotes.com is not responsible for any one individual's or company's inability or decision to perform any required application. A 10% vehicle specific set-up labor service fee will be deducted from all refunds. Contact a MotorCityRemotes.com representative for details or to obtain a Return Merchandise Authorization number (RMA) M-F: 9am-6pm ET Toll-Free at 1-866-244-8004. Refunds are processed within 5-10 days from the day the return is received.
Sales & Support Online, by Phone, Email, Live Chat 7 Days a Week
EMAIL US
Sales & Support by Phone, Email, and LIVE Chat: Sales/Product Questions: 1-866-244-8004
Customer Tech Support: 1-586-244-8003 or 1-586-315-4005 Mon-Fri: 9am-7pm, Sat: 9am-5pm & Sun: 9am-3pm ET
CLOSED: Holidays & Holiday Weekends
Last Website Update: 04-12-2021 12:45 PM EST
LOCATED IN MICHIGAN Online Since 2002
50935 Washington St. Ste 2, New Baltimore MI. 48047 TOLL-FREE: 1-866-244-8004
NO WAREHOUSE PICKUPS AVAILABLE
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