Shipping Options (When FREE Shipping is not offered): $3.49 USPS Standard 3-5 Day w/Tracking or $7.49 USPS 2-3 Day Priority Mail w/Tracking. Choice provided during checkout. Flat Rate to Canada $21.95 USPS International 5-10 Days (Includes Tracking & Shipping Insurance).
3 Year VIP Warranty: In the rare event that you have a problem with your system within 3 years from date-of-delivery, just contact our technical support department and after they determine the problem, they will email you a return shipping label for the defective part and ship you the repaired or replacement part within 2 business days of receiving the defective part at no cost to you! Remotes carry a 1 year warranty only. And if you happen to be out of warranty, you still have lifetime tech support and will receive a VIP 10% discount on any out of warranty replacement parts you want. Warranty coverage extends only to full systems installed successfully and that failed under normal every day wear & tear due to factory defect or QC issues.
30 Day Limited Return Policy: Any purchase from MotorCityRemotes.com can be returned for a refund, exchange or store credit within 30 days from date of delivery providing the component(s) is in the exact same condition as received including original packaging (sorry, no reimbursements on shipping rates). Other than QC/Warranty issues, MotorCityRemotes.com is not responsible for any one individual's or company's inability or decision to perform any required application. A 10% vehicle specific set-up labor service fee will be deducted from all refunds. Contact a MotorCityRemotes.com representative for details or to obtain a Return Merchandise Authorization number (RMA) M-F: 9am-6pm ET Toll-Free at 1-866-244-8004. Refunds are processed within 5-10 days from the day the return is received.
Full Service Sales & Support Online, by Phone, Email, Live Chat & TxT 7 Days a Week!
Call Toll-Free: 1-866-244-8004 or "Tex-a-Tek" Product Questions 24/7 to: 1-586-244-8003
EMAIL US
Sales & Support Phone Hours: Mon-Fri: 9am-8pm, Sat: 9am-6pm & Sun: 9am-4pm ET
CLOSED: Holidays & Holiday Weekends
DMCA Copyright Act Protection: All original content is created by the website owner or published under permission including but not limited to text, design, code, images, photographs and videos are considered to be the Intellectual Property of the website owner, whether copyrighted or not, and are protected by DMCA.com Protection Service using the Digital Millennium Copyright Act Title 17 Chapter 512 (c)(3). Reproduction or re-publication of this content is prohibited without permission.
Digital Millennium Copyright Act: Is part of US Copyright Law. It addresses penalties for copyright infringement found on the Internet. This act protects content creators by "establishing procedures for proper notification" to OSPs when copyright infringement is identified online. Online Copyright Infringement Liability Limitation Act (OCILLA), Title II is part of the DMCA as Section 512 to the Copyright Act and creates a conditional safe harbor to liability for copyright infringement by online service providers. These procedures allow proper DMCA Takedown Notices to be filed by the owner of this website or DMCA.com, as their designated agent, to an OSP in case infringed material has been detected on their servers.
