2 Year Limited Warranty: MotorCityRemotes.com will repair or replace any part of this system (excluding remotes, 1 year warranty on remotes) that's found to fail from manufacturer quality under normal every day wear & tear use for a period of 2 years from date of delivery.
14-DAYS from DATE-OF-DELIVERY RETURNS/REFUNDS POLICY: Any component(s) provided by MotorCityRemotes.com can be returned for a full refund of the purchase price within 14 days from date-of-delivery provided that the component(s) are still in their complete original delivery condition including any and all supplied manuals, additional parts, connector pkgs. etc. Absolutely no returns or refunds are accepted on any electronic parts where an attempt of installation was performed. Additionally, on any remotes, replacement parts, and all audio components that show any signs of scratches, wear, dirt, illegible labels, etc. will not be acceptable for a return refund. Only warranty and/or technical support will be provided. Must contact MotorCityRemotes.com/MotorCitySound.coms' technical support at 1-586-244-8003 M-Fri: 9 AM-7 PM, Sat: 9 AM-5 PM & Sun: 9 AM-3 PM within 14-days from date-of-delivery to obtain an RMA number in order to make the return (also warranty) arrangements. Return merchandise shipping preparation and cost is buyer's responsibility.
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GENERAL INQUIRY EMAIL. CLICK ON THE ICON ABOVE
Sales/Assistance/Product Questions: Toll-Free: 1-866-244-8004
Tech-Direct Help Line: 1-586-315-4005 PHONE LINES OPEN 7 DAYS Mon-Fri: 8am-7pm, Sat: 9am-5pm & Sun: 9am-3pm ET
CLOSED: Holidays & Holiday Weekends
MotorCityRemotes.com Website, Sales & Support Office
50935 Washington St. Ste. 2
New Baltimore, MI. 48047
NO WAREHOUSE PICKUPS AVAILABLE
ALL ORDERS ARE SHIPPED OUT OF OUR MICHIGAN FACILITY
SHIPPING WITHIN THE USA & CANADA ONLY