3 Year Limited Warranty: MotorCityRemotes.com will repair or replace any interior part of this system (1 year warranty on remotes) that's found to fail from manufacturer quality under normal every day use for a period of 3 years from date of delivery. Cosmetic wear is not covered, functional failures only.
14 Day Limited Return Policy: Any purchase from MotorCityRemotes.com can be returned for a refund, exchange or store credit within 14 days from date of delivery providing the components are in the exact same condition as received including any manuals and original packaging (sorry, no reimbursements on shipping rates). Other than QC/Warranty issues, MotorCityRemotes.com is not responsible for any one individual's or company's inability or decision to perform any required application. A 10% vehicle specific set-up labor service fee will be deducted from all refunds. Contact a MotorCityRemotes.com representative for details or to obtain a Return Merchandise Authorization number (RMA) M-F: 9am-6pm ET Toll-Free at 1-866-244-8004. Refunds are processed within 3-5 days from the day the return is received.
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GENERAL INQUIRY EMAIL. CLICK ON THE ICON ABOVE
Sales/Assistance/Product Questions: Toll-Free: 1-866-244-8004 or 1-586-244-8003
Tech-Direct Help Line: 1-586-315-4005 PHONE LINES ARE OPEN 7 DAYS Mon-Fri: 8am-7pm, Sat: 9am-5pm & Sun: 9am-3pm ET
CLOSED: Holidays & Holiday Weekends
NO WAREHOUSE PICKUPS ARE AVAILABLE
ALL ORDERS ARE SHIPPED OUT OF OUR MICHIGAN FACILITY
SHIPPING WITHIN THE USA & CANADA ONLY