2 Year Limited Warranty:MotorCityRemotes.com will directly repair or replace any part of this system (excluding remotes, 1 year warranty on remotes) that's found to fail from manufacturer quality under normal every day use for a period of 2 years from date-of-delivery.
14 Day Limited Returns/Refunds Policy: Any purchase from MotorCityRemotes.com can be returned for a refund, exchange or store credit within 14 days from date-of-delivery providing the component(s) is in the exact same condition as received including original packaging (sorry, no reimbursements on shipping rates). Other than QC/Warranty issues, MotorCityRemotes.com is not responsible for any one individual's or company's inability or decision to perform any required application. A 15% vehicle specific set-up labor fee will be deducted from all refunds. Please contact a MotorCityRemotes.com representative to obtain a Return Merchandise Authorization number (RMA) M-F: 9am-7pm ET Toll-Free at 1-866-244-8004. Refunds are processed within 5-7 days from the day the return is received.
Sales/Assistance/Product Questions: Toll-Free: 1-866-244-8004
Tech-Direct Line: 1-586-315-4005 PHONE LINES OPEN 7 DAYS Mon-Fri: 8am-7pm, Sat: 9am-5pm & Sun: 9am-3pm ET
CLOSED: Holidays & Holiday Weekends
LOCATED IN S.E. MICHIGAN Online Since 2002
Website, Sales & Support Office: 50935 Washington St. Ste 2, New Baltimore MI. 48047 SALES/PRODUCT QUESTIONS TOLL-FREE: 1-866-244-8004
TECHNICAL SUPPORT: 1-586-315-4005 NO WEBSITE OFFICE PICKUPS ARE AVAILABLE
ALL ORDERS ARE SHIPPED OUT OF MICHIGAN