Shipping Options: Within the USA: USPS Standard 3-5 Day for $3.49 or USPS 2-3 Day Priority Mail $7.49. $21.95 Flat Rate International to Canada USPS 5-10 Days (Includes Tracking and Shipping Insurance).
3 Year Limited Warranty: MotorCityRemotes.com will repair or replace any interior part of the system if it's ever found to fail from manufacturer quality under normal everyday use for a period of 3 years from date-of-delivery, 1 year on remotes. Cosmetic wear is not covered. Operational functions only. Warranty return shipping cost (to us) are buyers responsibility after 30 days from date-of-delivery. Warranty replacement shipping (back to you) is covered under warranty at no cost to you.
30 Day Returns/Refund Policy: Any purchase from MotorCityRemotes.com can be returned for a refund, exchange or store credit within 30 days from date of delivery providing the component(s) is in the exact same condition as received including any manuals, information and original packaging (sorry, no reimbursements on shipping rates). Other than QC/Warranty issues, MotorCityRemotes.com is not responsible for any one individual's or company's inability or decision to perform any required application. A 10% vehicle specific set-up service labor fee will be deducted from all refunds. Contact a MotorCityRemotes.com representative for details or to obtain a Return Merchandise Authorization number (RMA) M-F: 9am-6pm ET Toll-Free at 1-866-244-8004. Refunds are processed within 5-10 days from the day the return is received.
Sales/Assistance/Product Questions: Toll-Free: 1-866-244-8004
Tech-Direct Line: 1-586-315-4005 PHONE LINES OPEN 7 DAYS Mon-Fri: 8am-7pm, Sat: 9am-5pm & Sun: 9am-3pm ET
CLOSED: Holidays & Holiday Weekends
LOCATED IN S.E. MICHIGAN Online Since 2002
Website, Sales & Support Office: 50935 Washington St. Ste 2, New Baltimore MI. 48047 SALES/PRODUCT QUESTIONS TOLL-FREE: 1-866-244-8004
TECHNICAL SUPPORT: 1-586-315-4005 NO WEBSITE OFFICE PICKUPS ARE AVAILABLE
ALL ORDERS ARE SHIPPED OUT OF MICHIGAN