1 Year Limited Warranty:MotorCityRemotes.com will repair or replace your remote if it's ever found to fail from manufacturer quality under everyday normal use for a period of 1 year from date-of-delivery. Cosmetic wear and batteries are not covered. Operational functions only.
30 Day Returns/Refund Policy: Any purchase from MotorCityRemotes.com can be returned for a refund, exchange or store credit within 30 days from date of delivery providing the component(s) is in the exact same condition as received including any manuals, information and original packaging (sorry, no reimbursements on shipping rates apply). Other than QC/Warranty issues, MotorCityRemotes.com is not responsible for any one individual's or company's inability or decision to perform any required application. A 10% services rendered/restocking fee will be deducted from all refunds to cover the costs of the service provided. Contact a MotorCityRemotes.com representative for details or to obtain a Return Merchandise Authorization number (RMA) M-F: 9am-6pm ET Toll-Free at 1-866-244-8004. Refunds are processed within 5-10 days from the day the return is received.
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GENERAL INQUIRY EMAIL. CLICK ON THE ICON ABOVE
Sales/Assistance/Product Questions: Toll-Free: 1-866-244-8004
Tech-Direct Help Line: 1-586-315-4005 PHONE LINES OPEN 7 DAYS Mon-Fri: 8am-7pm, Sat: 9am-5pm & Sun: 9am-3pm ET
CLOSED: Holidays & Holiday Weekends
MotorCityRemotes.com Website, Sales & Support Office
50935 Washington St. Ste. 2
New Baltimore, MI. 48047
NO WAREHOUSE PICKUPS AVAILABLE
ALL ORDERS ARE SHIPPED OUT OF OUR MICHIGAN FACILITY
SHIPPING WITHIN THE USA & CANADA ONLY