MotorCityRemotes.com will directly repair or replace any part of this system that is found to fail under normal every day operation due to manufacturer defect for a period of 2 years from date of delivery.
Contact MotorCityRemotes.com at 1-866-244-8004 for RMA (Returned Merchandise Authorization):
Any product purchased from MotorCityRemotes.com can be returned for a refund, exchange or shop credit within 30 days from date-of-delivery provided that the unit is in the exact same uninstalled condition as received. A 10% vehicle specific set-up service labor fee will be applied to all refunds. Shipping fees are non-refundable. Orders with free shipping w/purchase option will also be subject to actual shipping cost deduction. Must contact MotorCityRemotes.com at 1-866-244-8004 for return authorization.
Sales/Assistance/Product Questions: Toll-Free: 1-866-244-8004
Tech-Direct Line: 1-586-315-4005 PHONE LINES OPEN 7 DAYS Mon-Fri: 8am-7pm, Sat: 9am-5pm & Sun: 9am-3pm ET
CLOSED: Holidays & Holiday Weekends
LOCATED IN S.E. MICHIGAN Online Since 2002
Website, Sales & Support Office: 50935 Washington St. Ste 2, New Baltimore MI. 48047 SALES/PRODUCT QUESTIONS TOLL-FREE: 1-866-244-8004
TECHNICAL SUPPORT: 1-586-315-4005 NO WEBSITE OFFICE PICKUPS ARE AVAILABLE
ALL ORDERS ARE SHIPPED OUT OF MICHIGAN