Arrangements for a return/refund can be made within 30 days from the date-of-delivery providing the components are in the exact same brand-new uninstalled condition as received, including any manuals, additional accessories, and original packaging. Contact MotorCityRemotes.com via Email or Phone for an RMA# (Return Merchandise Authorization Number). Other than QC/Warranty/Technical issues, MotorCityRemotes.com is not responsible for any one individual's or company's inability or decision not to perform the required installation. A 10% vehicle specific set-up labor service fee will be deducted from all refunds. Contact MotorCityRemotes.com for details or to obtain a Return Merchandise Authorization number (RMA) M-F: 9am-7pm, Sat: 9am-5pm, Sun: 9am-3pm ET at 1-586-315-4005.